Sample FAQ page for Swiftly:
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1. What is the expected delivery time?
Our shipments arrive to most destinations in Israel within 3-5 business days. If you live in a remote area, there may be an additional day or two.
Our shipments arrive to most destinations in Israel within 3-5 business days. If you live in a remote area, there may be an additional day or two.
2. Can products be returned?
Absolutely! If you are not satisfied with the product, you can return it within 14 days of receipt, as long as it is in new and unused condition. Please contact our customer service to start the return process.
Absolutely! If you are not satisfied with the product, you can return it within 14 days of receipt, as long as it is in new and unused condition. Please contact our customer service to start the return process.
3. How do I know that your products are safe to use?
At Swiftly, we are careful to select products that meet strict safety standards, as well as international and ecological standards. All products are tested and approved for safe use for babies and children.
At Swiftly, we are careful to select products that meet strict safety standards, as well as international and ecological standards. All products are tested and approved for safe use for babies and children.
4. Is it possible to receive gift wrapping?
Yes! We will be happy to gift wrap your order. You can select this option during the order process, and even add a personal greeting card.
Yes! We will be happy to gift wrap your order. You can select this option during the order process, and even add a personal greeting card.
5. What payment methods do you accept?
We accept payment via credit cards, PayPal, and payment apps accepted in Israel such as Bit and Paybox.
We accept payment via credit cards, PayPal, and payment apps accepted in Israel such as Bit and Paybox.
6. How do I track my order?
After placing your order, you will receive a tracking number via email or SMS, so you can track the shipping status at every stage.
After placing your order, you will receive a tracking number via email or SMS, so you can track the shipping status at every stage.
7. Do you have any promotions or discounts?
We offer promotions and discounts regularly! Subscribe to our newsletter to be the first to know about special offers.
We offer promotions and discounts regularly! Subscribe to our newsletter to be the first to know about special offers.
8. How do I contact your customer service?
Our customer service is available to you Sunday-Thursday between 9:00 AM and 5:00 PM. You can contact us by email. support @swiftly .co .il Or via the contact form on the website.
Our customer service is available to you Sunday-Thursday between 9:00 AM and 5:00 PM. You can contact us by email. support @swiftly .co .il Or via the contact form on the website.
9. Do you have a physical store?
Currently, Swiftly operates as an online-only store, which allows us to offer you competitive prices and fast service.
Currently, Swiftly operates as an online-only store, which allows us to offer you competitive prices and fast service.
10. Do you deliver to the whole country?
Yes! We ship all over Israel. In special cases, you can check with us about international shipping.
Yes! We ship all over Israel. In special cases, you can check with us about international shipping.
If you have any further questions, don't hesitate to contact us – we are here to help!